Benefits & Eligibility Administrative Coordinator

Grambling State University; Alexandria (LA); In loco; USD 38.000 - 52.000; Tempo pieno

Descrizione del lavoro

Louisiana Department of Health in Alexandria is seeking an Administrative Services professional to support eligibility programs and client services within Economic Stability. You will greet visitors, process information, and help connect families with SNAP, FITAP, Kinship Care, and STEP.

Ideal candidates possess Attention to detail, accountability, and comfort with data entry and cross-system research; two years of experience in administrative services are required, with college hours counting

Competenze

• Two years of experience in administrative services.
• Experience substitution: every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Mansioni

• Provides customer service to applicants, clients, and staff by greeting visitors, answering inquiries, assessing needs, and directing to resources.
• Conducts applicant and client interviews and gathers information to assess potential eligibility for assistance programs.
• Researches client records and processes case-related transactions using multiple automated systems (address changes, verifications, parish transfers, EBT issuance).
• Assists Analysts with eligibility determinations by obtaining verifications and monitoring case listings for timely completion.
• Provides clerical support including maintaining case records, mail, reports, calendars, and inventory records.
• Supports office operations by responding to inquiries, managing emails, payroll and budget functions, expenditures, and data entry.
• Maintains knowledge of program policies and participates in disaster SNAP and emergency preparedness activities.

Conoscenze

Accepting Direction

Demonstrating Accountability

Managing Resources

Using Data

Descrizione del lavoro

Louisiana Department of Health in Alexandria is seeking an Administrative Services professional to support eligibility programs and client services within Economic Stability. You will greet visitors, process information, and help connect families with SNAP, FITAP, Kinship Care, and STEP.

Ideal candidates possess Attention to detail, accountability, and comfort with data entry and cross-system research; two years of experience in administrative services are required, with college hours counting