Medicaid Eligibility Admin Coordinator

LDH-Medical Vendor Administration; Thibodaux (LA); On-site; USD 42,000 - 54,000; Full time

Job summary

The Louisiana Department of Health seeks an Administrative Coordinator 4 to support Region 3 Eligibility Field Operations in Lafourche Parish. You will assist Medicaid applicants and enrollees, deliver professional customer service, and support eligibility staff with essential administrative tasks.

Location: Medical Vendor Administration; Appointment type: Probational or Promotional for a current LDH employee.

Qualifications

• Three years of experience in administrative services.
• Experience substitution: 15 semester hours earned equal six months of experience.

Responsibilities

• Assists walk-in applicants and enrollees by providing professional, courteous, and timely customer service.
• Answers incoming telephone calls and responds to general inquiries or directs individuals to the appropriate staff for assistance.
• Receives, sorts, and distributes incoming mail and documentation to ensure timely processing.
• Scans and images applications, supporting documents, and other records into the appropriate electronic systems.
• Reviews and routes applicant and enrollee documentation to eligibility analysts for timely case processing.
• Performs filing, prepares outgoing correspondence and mail, and maintains organized office records.
• Provides administrative support to eligibility staff, including processing demographic updates and performing other duties to promote efficient office operations.

Skills

Accepting Direction

Accountability

Following Policies and Procedures

Managing Resources

Job description

The Louisiana Department of Health seeks an Administrative Coordinator 4 to support Region 3 Eligibility Field Operations in Lafourche Parish. You will assist Medicaid applicants and enrollees, deliver professional customer service, and support eligibility staff with essential administrative tasks.

Location: Medical Vendor Administration; Appointment type: Probational or Promotional for a current LDH employee.