Public Health Administrative Coordinator | Impact & Compliance

State of Louisiana; Tallulah (LA); On-site; USD 36,000 - 56,000; Full time

Job summary

The Louisiana Department of Health is seeking an Administrative Services professional to help process benefits eligibility and client interviews. You will assist clients with online and kiosk applications, and verify information against program policies.

Role emphasizes accuracy, strict policy adherence, and timely processing. Training includes federal/state requirements and disaster response readiness, supporting SNAP and related programs.

Qualifications

• Two years of experience in administrative services.
• Experience substitution: 15 semester hours equals six months of experience.

Responsibilities

• Receives and reviews applications for compliance with departmental policies and assists clients with applying for benefits through the kiosk.
• Conducts client interviews and gathers information to assess potential eligibility for SNAP, Family Independence Temporary Assistance, Kinship Care Assistance, and STEP program benefits.
• Performs eligibility-related activities, including registering work items, processing appointment letters, address changes, benefit verifications, and Electronic Benefit Card issuance or replacement.
• Researches client information and verifies case documentation using applicable eligibility and benefits systems.
• Provides clerical and administrative support by scanning and indexing documents, processing mail and faxes, maintaining forms and supplies, compiling reports, and distributing documents to staff.
• Maintains knowledge of program policies and procedures by participating in required training, including National Voter Registration Act, Disaster Food Stamp, and National Incident Management System training.
• Maintains readiness to support disaster response operations, including assisting with Disaster Food Stamp eligibility interviews and registering and supporting evacuees at designated shelters.

Skills

Accepting Direction

Accountability

Policies & Procedures

Ethics & Integrity

Communicating Effectively

Professionalism

Job description

The Louisiana Department of Health is seeking an Administrative Services professional to help process benefits eligibility and client interviews. You will assist clients with online and kiosk applications, and verify information against program policies.

Role emphasizes accuracy, strict policy adherence, and timely processing. Training includes federal/state requirements and disaster response readiness, supporting SNAP and related programs.