Benefits Account Manager: Client Success & Open Enrollment

Jonus Group; Hauppauge (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision, 401(k)

Guaranteed commission structure

Job summary

Jonus Group is seeking an Employee Benefits Account Manager to manage a high-volume book of business and deliver exceptional service. You will handle claims, billing issues, enrollments, and change requests while serving as the primary client contact and guiding open enrollment meetings.

The role emphasizes collaboration with analysts on RFPs, quoting renewals, and maintaining meticulous client records to ensure accuracy and satisfaction.

Qualifications

• 3+ years in employee benefits account management.
• L&H license preferred (support available to obtain)
• Proficient in Excel and benefits software (Imageright, BenefitPoint, Ease, Employee Navigator).

Responsibilities

• Manage a high-volume book of business including small and large group accounts.
• Handle daily service tasks: claims, billing issues, enrollments, changes.
• Act as primary client contact, explain benefits and conduct open enrollment meetings.
• Collaborate with analysts on RFPs and related pricing.
• Quote new and renewal business as needed.

Skills

Excel Proficiency

Strong communication skills

Customer service

Attention to detail

Tools

Imageright

BenefitPoint

Ease

Employee Navigator

Job description

Jonus Group is seeking an Employee Benefits Account Manager to manage a high-volume book of business and deliver exceptional service. You will handle claims, billing issues, enrollments, and change requests while serving as the primary client contact and guiding open enrollment meetings.

The role emphasizes collaboration with analysts on RFPs, quoting renewals, and maintaining meticulous client records to ensure accuracy and satisfaction.