Benefits Account Manager: Drive Client Success

The Jonus Group; Naperville (IL); On-site; USD 70,000 - 120,000; Full time

Job summary

The Jonus Group seeks experienced Employee Benefits professionals for Account Manager, Senior Account Manager, and Account Executive roles in a growing department. You will manage mid-market employee benefits accounts, support client relationships, coordinate with internal teams, and deliver accurate service.

The ideal candidate has strong employee benefits knowledge, excellent communication and organizational skills, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Experience in Employee Benefits account management or client service.
• Senior Account Manager/Account Executive: lead client-facing presentations for complex accounts.
• Holds an active Life and Health (L&H) insurance license.
• Proficiency with EPIC is required; Employee Navigator experience preferred.
• Strong organizational, communication, and relationship management skills.
• Attention to detail and problem-solving abilities; works well in a fast-paced environment.
• Ability to manage multiple accounts, deadlines, and service priorities.
• Willingness to travel locally for client meetings and presentations.

Responsibilities

• Manage a portfolio of mid-market employee benefits accounts.
• Provide responsive, professional service addressing client needs and relationships.
• Manage account activity through policy lifecycle including renewals.
• Collaborate with producers and internal service teams to deliver client solutions.
• Support or lead client presentations and meetings based on experience.
• Maintain accurate account information and documentation in EPIC.
• Utilize Employee Navigator and benefits administration platforms as appropriate.
• Support level-funded and fully insured programs, with exposure to self-funded plans.
• Coordinate with carriers, vendors, and internal stakeholders on needs.
• Manage competing priorities and deadlines with high accuracy.
• Participate in local client meetings and presentations as needed.

Skills

Employee Benefits knowledge

Communication

Organizational skills

Attention to detail

Relationship management

Multitasking

Client service

Travel readiness

Tools

EPIC

Employee Navigator

Job description

The Jonus Group seeks experienced Employee Benefits professionals for Account Manager, Senior Account Manager, and Account Executive roles in a growing department. You will manage mid-market employee benefits accounts, support client relationships, coordinate with internal teams, and deliver accurate service.

The ideal candidate has strong employee benefits knowledge, excellent communication and organizational skills, and the ability to manage multiple priorities in a fast-paced environment.