Benefits Account Manager - Client Success & Coverage

Acrisure Trade Credit; New Berlin (WI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Job summary

Acrisure is seeking an Employee Benefits Account Manager to join our growing team. The Account Manager is the primary day‑to‑day contact for service needs for both external and internal customers, coordinating responses and ensuring accurate insurance processing.

This role requires subject matter expertise in client services, coordination, and proficiency with Applied Systems/EPIC, supporting collaboration across departments to deliver effective benefit solutions.

Qualifications

• Active Health & Life License is required.
• Strong organizational and prioritization skills.
• Excellent verbal and written communication abilities.

Responsibilities

• Serve as the primary day‑to‑day contact for service needs for external and internal clients.
• Process quotes, issues policies, renewals, and endorsements.
• Respond to client inquiries and manage data in the agency management system.
• Develop coverage strategies and assist with insurance marketing and sales.
• Collaborate with cross‑functional teams to ensure accurate policy issuance.

Skills

Organization skills

Communication skills

Mathematical skills

Reasoning skills

MS Word/Outlook/Excel proficiency

Education

High School diploma

Tools

Applied Systems / EPIC

Employee Navigator

Job description

Acrisure is seeking an Employee Benefits Account Manager to join our growing team. The Account Manager is the primary day‑to‑day contact for service needs for both external and internal customers, coordinating responses and ensuring accurate insurance processing.

This role requires subject matter expertise in client services, coordination, and proficiency with Applied Systems/EPIC, supporting collaboration across departments to deliver effective benefit solutions.