Benefits Account Manager — Client-Centric Growth Role

Acrisure; Grove City (Mercer County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental Insurance

Vision Insurance

401(k)

Paid time off

EAP

Job summary

Acrisure is hiring an Account Manager to serve as the primary contact for client accounts and to develop coverage strategies. The role focuses on service excellence, renewals, and policy administration in a fast-paced fintech-enabled insurance environment.

Candidates should have a Health & Life license, strong organizational and communication skills, and proficiency with Applied Systems/EPIC. On-site collaboration and cross-functional partnership are emphasized.

Qualifications

• Active Health & Life License Required.
• Strong organizational skills with the ability to discern priorities.
• Proficiency in Microsoft Word, Outlook, and Excel.
• Excellent verbal and written communication skills and interpersonal skills.
• Mathematical skills to calculate discounts, premiums, and commissions.
• Reasoning skills to interpret instructions and solve practical problems.
• Experience with Applied Systems/EPIC is a plus.

Responsibilities

• Service accounts and manage client transactions such as quotes, policy issues, endorsements, certificates, renewals, and correspondence.
• Respond to client inquiries and internal requests promptly.
• Develop coverage strategies and plans as needed.
• Engage in insurance marketing and sales activities.
• Collect renewal data on assigned accounts.
• Provide claims support and review policies for accuracy.
• Maintain client data in Applied Systems/EPIC and document activities.
• Collaborate with other departments to issue policies for mutual clients.
• Keep producers informed of important activities on accounts.

Skills

Organizational skills

MS Word/Outlook/Excel

Verbal & written comms

Mathematical ability

Reasoning & problem solving

Insurance knowledge

EPIC / Applied Systems experience

Customer service

Education

High School diploma

2 years benefits experience

Health & Life license

CPCU or related training

Tools

Applied Systems / EPIC

Job description

Acrisure is hiring an Account Manager to serve as the primary contact for client accounts and to develop coverage strategies. The role focuses on service excellence, renewals, and policy administration in a fast-paced fintech-enabled insurance environment.

Candidates should have a Health & Life license, strong organizational and communication skills, and proficiency with Applied Systems/EPIC. On-site collaboration and cross-functional partnership are emphasized.