Bellperson (Temporary) - Hilton New York Times Square

Hilton Worldwide, Inc.; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a renowned hospitality brand as a Bellperson in the heart of New York City! This temporary role offers a unique opportunity to provide exceptional service to guests, ensuring their comfort and satisfaction. You'll be responsible for greeting and escorting guests, managing luggage, and responding to requests with a friendly demeanor. This position requires full availability, including nights and weekends, and offers competitive pay. Be part of a team that values integrity, teamwork, and a commitment to quality service. If you're passionate about hospitality and ready to make a difference, this opportunity is perfect for you!

Benefits

DailyPay access

Medical Insurance

Mental Health Resources

Paid Time Off (PTO)

Travel discount program

Parental leave

Matching 401(k)

Employee stock purchase program

Debt-free education access

Career growth opportunities

Qualifications

• Previous experience in a similar role is preferred.
• Ability to lift and carry up to 50 lbs is required.

Responsibilities

• Greet and escort guests, handling luggage with care.
• Respond to guest inquiries and requests efficiently.
• Maintain the appearance and functionality of equipment.

Skills

Customer Service

Luggage Handling

Communication Skills

Teamwork

Job description

Job Description - Bellperson (Temporary) - Hilton New York Times Square (HOT0BGQG)

Job Number:

HOT0BGQG

From a brunch-like breakfast to dinner, take in Skyscraper and Manhattan views while enjoying tasty bites and cocktails from any one of our 3 dining outlets which include 42nd And Sky, High Rise Buffet, and Long Acre Market.

The ideal candidate will have previous experience in a similar role, full availability including nights, weekends, and holidays, and have the ability to lift and carry up to 50 lbs.

Shift Pattern: Full availability needed including nights, weekends, and holidays

Pay Range: $17.68 - $23.57 / hour

What are the benefits of working for Hilton?

We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests.

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet and escort arriving and departing guests to and from their accommodations.
• Retrieve and transport guest luggage.
• Inspect guest rooms and acquaint guests with these rooms and their features.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
• Organize and store luggage, as needed, according to guidelines.
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments.
• Ensure messages and faxes are regularly delivered throughout the day.
• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed.
• Drive property-designated vehicles to and from guest destinations such as guest room or local airport, as needed.
• Assist in the maintenance, appearance, and functionality of equipment.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.

Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward