Administrative and Generalist Coordinator - Hilton New York Times Square

Hilton Worldwide, Inc.; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a prestigious hotel in Times Square as an Administrative and Generalist Coordinator. This role offers an exciting opportunity to manage daily operations while contributing to a world-renowned hospitality experience. You will utilize your strong organizational and communication skills to support various departments, ensuring seamless operations. The position provides a chance to grow within a leading company known for its commitment to quality and innovation. Enjoy competitive pay, excellent benefits, and a supportive work environment that values teamwork and integrity.

Benefits

Medical Insurance Coverage

Mental Health Resources

Paid Time Off (PTO)

Travel Discount Program

Parental Leave

Matching 401(k)

Employee Stock Purchase Program

Debt-free Education Access

Career Growth Opportunities

Recognition and Rewards Programs

Qualifications

• 1-3 years hotel experience or a relevant degree in the field.
• Strong organizational and communication skills are essential.

Responsibilities

• Manage daily administrative operations and coordinate department projects.
• Perform data entry, filing, and maintain office equipment.

Skills

Organizational Skills

Communication Skills

Confidentiality Management

Team Building

Collaboration Skills

Education

Relevant Degree

Hotel Experience (1-3 years)

Tools

Microsoft Office Suite

Property Management System (PMS)

Job description

The Hilton New York Times Square is looking for an Administrative and Generalist Coordinator to join our team!

Located at the heart of Times Square, this upscale hotel soars 44 stories above Manhattan, offers 478 rooms, and features newly renovated food and beverage outlets with breathtaking views of Times Square.

The ideal candidate will have the following attributes:

• 1 – 3 years hotel experience or a relevant degree in the field
• High organizational skills
• Strong communication skills, both verbal and written
• The ability to handle confidential information and understand the importance of maintaining confidentiality to abide by hotel policy and discretion
• Team building and collaboration skills

Shift Pattern: Full availability is needed for this position

Pay Range: $28.00 - $32.00 / hour

What are the benefits of working for Hilton?

Hilton is recognized as the best hospitality workplace in the world and the #2 World’s Best Workplace by Great Place To Work US and Fortune. We support the mental and physical wellbeing of all Team Members through innovative programs and benefits, including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending on property-specific terms and conditions of employment and the collective bargaining agreement if applicable.

What will I be doing?

As an Administrative and Generalist Coordinator, you will be responsible for managing the daily administrative operations, including:

• Coordinate department projects as needed
• Oversee maintenance of office equipment
• Perform word-processing, typing, emailing, data entry, filing, faxing, copying, processing mail, and taking notes or dictation
• Payment application and reconciliation: post payments from guests, groups, and Hilton corporate in PMS, and reconcile daily
• Maintain chargeback list for upcoming reservation screening
• Obtain VCC from third parties to close house accounts, review tax-exempt certificates, and submit to finance weekly
• Perform other general office duties and assist with special projects as needed
• Conduct audits for Human Resources and Finance Departments

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What are we looking for?

Since 1919, Hilton has been a leader in the hospitality industry, known for innovation, quality, and success. We value our Team Members who embody our core values:

• Hospitality - Delivering exceptional guest experiences
• Integrity - Doing the right thing always
• Leadership - Leading in industry and community
• Teamwork - Collaborating effectively
• Ownership - Taking responsibility for actions and decisions
• Now - Operating with urgency and discipline

We also seek attributes like quality, productivity, dependability, customer focus, and adaptability.

What is it like to work for Hilton?

Hilton Hotels & Resorts, one of Hilton Worldwide's brands, offers authentic experiences with best-in-class products and services. We are committed to making every guest feel cared for, valued, and respected, whether at events, celebrations, or leisure trips. For more information, visit www.hiltonworldwide.com.

If you are committed to upholding a brand's reputation and delivering a globally recognized hospitality experience, you might be the right fit for this role as a Team Member with Hilton Hotels & Resorts.