Bell Captain — Luxury Hotel Guest Experience

Caesars Entertainment; Danville (VA); In loco; USD 12.000 - 17.000; Tempo pieno

Descrizione del lavoro

Caesars Entertainment is seeking a Bell Captain to lead the bell staff, set duties, and deliver warm, efficient guest service from arrival to departure, coordinating with Valet and Front Desk for a seamless experience. You will greet and assist guests, manage luggage, provide room orientation, and handle luggage tickets and storage.

The role requires English communication, a HS diploma, and prior casino/hotel experience.

Competenze

• HS diploma or GED required.
• Casino/Hotel experience preferred.
• Upscale hotel experience preferred.
• Must read, write and communicate verbally in English.
• 5 years of safe driving experience in vehicle.
• Ability to stand for long periods and lift moderate weights.

Mansioni

• Greet, direct and assist guests.
• Inform guests of approximate time frame for bell service.
• Offer luggage placement assistance and room orientation.
• Provide concierge services and promote laundry, health spas and other services.
• Deliver, retrieve and store luggage for guests and bus groups.
• Answer high volumes of phone calls in a polite and professional manner.

Conoscenze

Customer service

English communication

Teamwork

Safe driving

Integrity

Formazione

HS diploma or GED

Descrizione del lavoro

Caesars Entertainment is seeking a Bell Captain to lead the bell staff, set duties, and deliver warm, efficient guest service from arrival to departure, coordinating with Valet and Front Desk for a seamless experience. You will greet and assist guests, manage luggage, provide room orientation, and handle luggage tickets and storage.

The role requires English communication, a HS diploma, and prior casino/hotel experience.