Bell Person-Full Time (Harrah's Atlantic City)

Caesars Entertainment; Atlantic City (NJ); On-site; USD 19,000 - 27,000; Full time

Job summary

Caesars Entertainment in Atlantic City is hiring a Bell Person. You will greet guests, assist with luggage, guide guests to rooms, and promote hotel services while delivering friendly, efficient service.

The role requires a pleasant personality, the ability to lift heavy luggage, and at least one year of Bell Person experience. This position offers hourly pay of $16.40 and a fast-paced environment on the Boardwalk.

Qualifications

• Open. Basic knowledge of local areas.
• Pleasant personality, able to lift heavy pieces of luggage.
• One year previous experience as a Bell Person.

Responsibilities

• Greets guests with a pleasant smile using prescribed terminology and assists with luggage after registration.
• Transports guest luggage to the assigned room and retrieves it upon departure.
• Informs guests about the hotel's facilities and services and supports room changes.
• Maintains room key security and reports any issues to Bell Captain.

Skills

Customer service

Luggage handling

Communication

Job description

Job Description

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. $16.40 per hour

Responsibilities

Greets guest with a pleasant smile and prescribed terminology. Transports guest luggage to the room assigned after registration process is complete. Picks up guests' luggage upon departure and transports to form of transportation or delivers for storage. Informs guest of the Hotel's facilities and services available. Assists guest with room changes and maintains room key security. Participates in maintaining a safe, clean work environment. Completes required room slip information and submits to Bell Captain after each front. Informs Captain of guests without luggage. The Bell Person will also be responsible for storage and retrieval of luggage in the luggage room as assigned by the Bell Captain.

Qualifications

Open. Basic knowledge of local areas. Pleasant personality, able to lift heavy pieces of luggage. One year previous experience as a Bell Person.

About Us

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.