Bell Captain

Wyndham Grand Rio Mar Rainforest Beach & Golf Resort; Puerto Rico; On-site; USD 28,000 - 42,000; Full time

Job summary

Wyndham Grand Rio Mar Rainforest Beach & Golf Resort is seeking a Bell Captain to oversee the Bell Staff and ensure attentive guest service. You will assist guests into and out of the hotel, manage luggage pickup/delivery, and supply items to guests as requested.

Supervising and supporting the check-in/check-out process is also part of the role. You will direct and coordinate Bell Staff activities, maintaining courteous and efficient service throughout the guest stay, while adapting to staffing

Qualifications

• High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
• Must have a valid driver's license for the applicable state.

Responsibilities

• Overseeing the operations of the Bell Staff, including helping guests into and out of the hotel.
• Providing pick up and delivery of guest's luggage and delivering requested items to guests.
• Supervising and assisting with check-in/check-out and coordinating Bell Staff activities.

Education

High School diploma or equivalent

Job description

Job Summary

The Bell Captain is responsible for overseeing the operations of the Bell Staff including: helping guests into and out of the hotel, providing pick up and delivery of guest's luggage, and providing delivery of items to guests as requested. He/she is also responsible for supervising and assisting with the check-in/check-out process, accommodating guests during their stay in an attentive, courteous and efficient manner; and directing and coordinating the activities of the Bell Staff.

The Bell Captain is responsible for overseeing the operations of the Bell Staff including: helping guests into and out of the hotel, providing pick up and delivery of guest's luggage, and providing delivery of items to guests as requested. He/she is also responsible for supervising and assisting with the check-in/check-out process, accommodating guests during their stay in an attentive, courteous and efficient manner; and directing and coordinating the activities of the Bell Staff.

Education & Experience

• High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
• Must have a valid driver's license for the applicable state.

Physical Requirements

• Flexible and long hours sometimes required.
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.