Behavioral Health Patient Access & Scheduling Coordinator

HealthPartners; Saint Paul (MN); Vor Ort; USD 36.000 - 54.000; Vollzeit

Zusammenfassung

HealthPartners in Minnesota is seeking a DayBridge Partial Hospitalization Coordinator to join our Regions Behavioral Health team. The role provides front-desk reception, scheduling, referrals and authorizations coordination, registration, and medical records support for the specified program area to ensure smooth operations and a positive patient experience.

The position requires professional communication with patients, families, providers, and staff, handling confidential information with

Qualifikationen

• High school diploma or equivalent.
• Graduate from a formal training program in medical reception, an equivalent program, or a customer service program.
• Two years of experience as a medical receptionist or in a customer service role.
• Two years of experience in medical insurance or patient billing.

Aufgaben

• Provide front-desk reception for the designated program area.
• Schedule patients and manage registrations, referrals, and authorizations.
• Maintain and manage medical records responsibilities.
• Perform administrative and miscellaneous duties as required.

Kenntnisse

Customer service skills

Verbal and written communication

Telephone and in-person communication

Confidential information handling

Organizational skills

Basic computer skills

Medical terminology

Attention to detail

Team collaboration

Reading English

Ausbildung

High school diploma or equivalent

Medical reception training program

Customer service training program

Tools

Epic registration and scheduling

Jobbeschreibung

HealthPartners in Minnesota is seeking a DayBridge Partial Hospitalization Coordinator to join our Regions Behavioral Health team. The role provides front-desk reception, scheduling, referrals and authorizations coordination, registration, and medical records support for the specified program area to ensure smooth operations and a positive patient experience.

The position requires professional communication with patients, families, providers, and staff, handling confidential information with