Behavioral Health Operations Leader

Game Kings; Glen Burnie (MD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Health insurance

Paid Time Off

Paid Holidays

Professional development opportunities

Opportunity for advancement

Job summary

Bright Care Solutions is seeking an experienced Office Manager to oversee daily administrative operations across our growing outpatient behavioral health practice. You will lead clinic operations, staff, onboarding, credentialing, and compliance while preparing for accreditation and expansion.

The role requires strong organizational skills, experience with EHR, and the ability to manage multiple projects while delivering excellent patient service.

Qualifications

• Minimum 2 years of healthcare office management experience.
• Experience supervising administrative staff and managing EHR.
• Knowledge of insurance credentialing and payer enrollment preferred.
• Strong organizational and project management skills.
• Excellent written and verbal communication.
• Proficient with Microsoft Office and cloud-based systems.

Responsibilities

• Oversee daily office operations for multiple clinic locations.
• Supervise front desk and administrative staff.
• Coordinate provider onboarding and offboarding.
• Monitor credentialing and payer enrollment with commercial insurance, Medicare, and Medicaid.
• Maintain communication with billing and credentialing vendors.
• Track operational projects and ensure timely completion.
• Monitor Accounts Receivable and follow up with billing company.
• Develop and maintain office policies and procedures.
• Coordinate vendors, equipment, and office supplies.
• Prepare weekly operational reports for leadership.
• Resolve operational issues while maintaining excellent customer service.

Skills

Healthcare office management

Staff supervision

Electronic Health Records

Insurance credentialing

Project management

Communication

Microsoft Office

Cloud-based systems

Tools

EHR systems

Availity

Carelon

ePREP

CAQH

Job description

Bright Care Solutions is seeking an experienced Office Manager to oversee daily administrative operations across our growing outpatient behavioral health practice. You will lead clinic operations, staff, onboarding, credentialing, and compliance while preparing for accreditation and expansion.

The role requires strong organizational skills, experience with EHR, and the ability to manage multiple projects while delivering excellent patient service.