Behavioral Health Front Office & Scheduling Assistant

High Country Behavioral Health; United States; On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Insurance: Medical, • •

Generous PTO

Paid Holidays

Wyoming Retirement Plan

Job summary

High Country Behavioral Health in Wyoming is seeking a dedicated Office Assistant to join our clinic. This full-time role supports clinical and billing operations, greets clients, and helps ensure timely access to behavioral health services.

You will handle scheduling, patient intake, insurance verification, and confidential record-keeping, while assisting the medical team with routine tasks and maintaining a clean, welcoming front office for clients and staff.

Qualifications

• High School Diploma or Equivalent.
• Ability to manage multiple tasks accurately in a dynamic environment.
• Excellent written and verbal communication skills.
• Maintain confidentiality and HIPAA compliance.
• Proficiency with Microsoft Office products and standard office equipment.
• Successful completion of pre-employment screening and background check.

Responsibilities

• Greet clients and caregivers and manage intake and scheduling.
• Prioritize daily client flow and communicate updates to staff.
• Collect co-pays, coordinate follow-up appointments, and manage referrals.
• Support clinical staff with specimen collection and tests as needed.
• Verify insurance information and assist with pre-approvals.
• Maintain accurate paper and electronic client records and deposits; keep front office tidy.

Skills

Public communication

Multitasking

Organizational skills

Customer service

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

High Country Behavioral Health in Wyoming is seeking a dedicated Office Assistant to join our clinic. This full-time role supports clinical and billing operations, greets clients, and helps ensure timely access to behavioral health services.

You will handle scheduling, patient intake, insurance verification, and confidential record-keeping, while assisting the medical team with routine tasks and maintaining a clean, welcoming front office for clients and staff.