Front Office Specialist: Scheduling, Care & Growth

Southwest Behavioral Health Services; Prescott Valley (AZ); Sur place; USD 18 000 - 25 000; Plein temps

Avantages offerts par ce poste

PTO 3.3 weeks prorated

10 paid holidays

Health, dental, vision insurance

401(k) with company match

Résumé du poste

Southwest Behavioral & Health Services is seeking a Front Office Representative to handle patient check-in/out, scheduling, and insurance verification in our Prescott Valley location. This role supports clinical teams by coordinating appointments and intake processes with a focus on compassionate, efficient service.

Ideal candidates will have strong communication, organizational skills, and a background in medical front office work.

Qualifications

• High School Diploma or GED is required.
• Completion of Medical Assistant training is highly preferred.
• Medical Assistant Certification is preferred.

Responsabilités

• Establishes, updates and maintains all client databases and scheduling of consumer appointments.
• Coordinates transportation as clinically necessary/appropriate.
• Processes medication issues and prior authorizations.
• Processes and monitors lab results.
• Schedules medication, counseling, and intake appointment.
• Completes intake referrals and screening.
• Answers all incoming phone calls by third ring.
• Verifies consumer eligibility/enrollment prior to appointment: AHCCCS, RBHA/agency, Limited Income Subsidy, Medicare Part D.
• Collects client fees/copay.

Formation

High School Diploma or GED

Medical Assistant training

Medical Assistant Certification

Description du poste

Southwest Behavioral & Health Services is seeking a Front Office Representative to handle patient check-in/out, scheduling, and insurance verification in our Prescott Valley location. This role supports clinical teams by coordinating appointments and intake processes with a focus on compassionate, efficient service.

Ideal candidates will have strong communication, organizational skills, and a background in medical front office work.