Behavioral Health Clinic Operations Leader

Aurora Health Care; Sheboygan (WI); Hybrid; USD 95,000 - 125,000; Full time

Job summary

Aurora Health Care in Wisconsin is seeking an experienced Behavioral Health Operations Director to oversee the productivity and efficiency of multiple clinics. This role provides operational and technical direction, monitors clinic performance, and drives improvements across scheduling, billing, and clinical services.

Responsibilities include staff management, budget controls, regulatory compliance, and strong stakeholder collaboration to ensure high-quality patient care and satisfaction.

Qualifications

• Bachelor’s degree in Health Care Administration or related field.
• Typically requires 5 years of health care facility management experience.
• 1 year of supervisory experience managing staff and budgets.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of regulatory, licensing, and contractual requirements.

Responsibilities

• Oversees Behavioral Health clinic operations, ensuring productivity and direction.
• Manages scheduling, registration, accounts receivable, health information, provider recruitment, imaging, laboratory and clinical services.
• Partners with market leaders to assure patient satisfaction and service quality.
• Uses data to evaluate practice patterns and outcomes; promotes best practices.
• Develops and administers policies and budget controls for the department.
• Ensures regulatory compliance and staff education; handles HR duties and staff development.
• Travels between clinic sites to oversee operations as needed.

Skills

Leadership

Project management

Strategic planning

Staff development

Customer service

Conflict resolution

Communication

Budgeting

Education

Bachelor's Degree in Health Care Administration

Job description

Aurora Health Care in Wisconsin is seeking an experienced Behavioral Health Operations Director to oversee the productivity and efficiency of multiple clinics. This role provides operational and technical direction, monitors clinic performance, and drives improvements across scheduling, billing, and clinical services.

Responsibilities include staff management, budget controls, regulatory compliance, and strong stakeholder collaboration to ensure high-quality patient care and satisfaction.