Behavioral Health Operations Leader - Hybrid Role

Advocate Health Care; Sheboygan (WI); Hybrid; USD 61,000 - 91,000; Full time

Job summary

Advocate Health Care is seeking a leader to oversee Behavioral Health clinic operations within the ABHC Behavioral Health Shared Services - General Administration. The role focuses on productivity, patient satisfaction, and operational excellence across scheduling, registration, financials, and clinical services.

The position requires strong leadership, budget management, and collaboration with therapists, physicians, and executives to advance quality care and organizational goals.

Qualifications

• Demonstrated leadership and project management skills.
• Strong knowledge of process improvement and problem solving.
• Excellent communication and organizational abilities.
• Experience partnering with therapists, physicians and administrators.

Responsibilities

• Oversee and optimize Behavioral Health clinic operations to ensure productivity and quality.
• Direct scheduling, registrations, accounts receivable, health information and clinical services.
• Manage provider relations, recruitment, budgeting and policy compliance.
• Ensure regulatory and contractual obligations are met and promote best practices.

Skills

Leadership

Project management

Process improvement

Problem solving

Decision making

Prioritization

Delegation

Team building

Customer service

Communication

Organizational skills

Interpersonal skills

Healthcare administration

Education

Bachelor's Degree in Health Care Administration

Tools

Microsoft Office

Job description

Advocate Health Care is seeking a leader to oversee Behavioral Health clinic operations within the ABHC Behavioral Health Shared Services - General Administration. The role focuses on productivity, patient satisfaction, and operational excellence across scheduling, registration, financials, and clinical services.

The position requires strong leadership, budget management, and collaboration with therapists, physicians, and executives to advance quality care and organizational goals.