Clinic Operations Manager - Patient Experience

Advocate Health; Green Bay (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

Advocate Health in Green Bay, WI seeks an experienced Clinic Operations Director to oversee daily operations across clinics, driving productivity and aligning with corporate standards.

You will lead scheduling, registration, revenue cycle, provider relations, and clinical services while ensuring regulatory compliance and high patient satisfaction. Travel between clinic sites is required; strong leadership and communication are essential.

Qualifications

• Bachelor's degree in Health Care Administration or related field.
• Typical requires 5 years of experience in a health care facility including clinic management, operations, and processes.
• Includes 1 year of supervisory experience managing staff, budgets, and resources.

Responsibilities

• Oversees clinic operations, ensuring productivity and providing operational direction.
• Manages scheduling, registration, accounts receivable, health info, provider recruitment, imaging, lab and clinical services.
• Liaises with corporate departments to support clinic services and maintain quality patient care.

Skills

Leadership

Project management

Process improvement

Problem solving

Decision making

Team building

Customer service

Communication

Organizational skills

Education

Bachelor's Degree in Health Care Administration

Tools

Medical practice software

Budgeting tools

Job description

Advocate Health in Green Bay, WI seeks an experienced Clinic Operations Director to oversee daily operations across clinics, driving productivity and aligning with corporate standards.

You will lead scheduling, registration, revenue cycle, provider relations, and clinical services while ensuring regulatory compliance and high patient satisfaction. Travel between clinic sites is required; strong leadership and communication are essential.