Behavioral Health Billing Specialist

Laurel Ridge Treatment Center; Memphis (TN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Excellent Medical, Dental, Vision

401k with company match

SoFi student loan refinancing program

Tuition savings for nursing education

Job summary

Lakeside Behavioral Health System is seeking a Patient Account Representative - Biller to ensure accurate billing, timely claims submission, and proactive follow-up with insurance companies. The role includes documenting accounts, assisting patients with billing questions, and processing payments.

This position emphasizes HIPAA adherence, strong communication, and attention to detail within a large behavioral health organization offering competitive benefits and career development opportunities.

Qualifications

• Associates degree preferred; high school diploma or GED required.
• Two years of healthcare reimbursement and third-party billing experience.
• Ability to read and interpret Explanation of Benefits (EOBs).
• Knowledge of HIPAA regulations and patient privacy rules.

Responsibilities

• Maintain the billing system and ensure claims are submitted accurately and on time.
• Review billing forms (UBs/1500s) for completeness and correctness before submission.
• Manage claim follow-up, including appeals and adjustment requests.
• Document patient accounts accurately and thoroughly.
• Communicate with insurance companies regarding claim status and next steps.
• Assist patients with billing questions and financial responsibility concerns.
• Accept patient payments when needed.
• Perform additional duties as assigned.

Skills

Interpersonal skills

Verbal and written communication

Healthcare billing awareness

Education

Associates Degree in Accounting, Finance or Business

High school diploma or GED

Tools

Billing system

Accounting applications

Job description

Lakeside Behavioral Health System is seeking a Patient Account Representative - Biller to ensure accurate billing, timely claims submission, and proactive follow-up with insurance companies. The role includes documenting accounts, assisting patients with billing questions, and processing payments.

This position emphasizes HIPAA adherence, strong communication, and attention to detail within a large behavioral health organization offering competitive benefits and career development opportunities.