Healthcare Billing & Reimbursement Specialist

Universal Health Services; Memphis (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Lakeside Behavioral Health System in Memphis, TN, is seeking a Patient Account Representative - Biller to maintain the billing system, submit claims accurately, and manage follow-up with insurance companies. The role requires reviewing UB/1500 forms, documenting patient accounts, and assisting patients with billing questions.

Strong communication and HIPAA knowledge are essential. Experience in third-party reimbursement and a solid understanding of eligibility and denials will support success in

Qualifications

• Associates degree in Accounting, Finance or Business preferred.
• High school diploma or GED required.
• Experience with third-party billing and HIPAA regulations.

Responsibilities

• Maintain the billing system and ensure claims are submitted accurately and on time.
• Review billing forms (UBs/1500s) for completeness and correctness before submission.
• Manage claim follow-up, including appeals and adjustment requests.
• Document patient accounts appropriately.
• Communicate with insurance companies regarding claim status and next steps.
• Assist patients or responsible parties with billing and financial responsibility questions.
• Accept patient payments when needed.
• Perform additional duties as assigned.

Skills

Interpersonal skills

Verbal communication

Written communication

Education

Associates degree in Accounting, Finance or Business

High school diploma or GED

Job description

Lakeside Behavioral Health System in Memphis, TN, is seeking a Patient Account Representative - Biller to maintain the billing system, submit claims accurately, and manage follow-up with insurance companies. The role requires reviewing UB/1500 forms, documenting patient accounts, and assisting patients with billing questions.

Strong communication and HIPAA knowledge are essential. Experience in third-party reimbursement and a solid understanding of eligibility and denials will support success in