Patient Billing & Claims Specialist

Behavioral Health System, Inc.; Memphis (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

Excellent medical, dental, vision

401k with company match

SoFi student loan refinancing

Nursing education tuition savings

Pet insurance

Job summary

Lakeside Behavioral Health System in Memphis is seeking a Patient Account Representative - Biller to join a team-oriented, compassionate organization.

You will maintain the billing system, review forms for completeness, manage claim follow-up, and assist patients with billing questions, while communicating with insurance companies and accepting patient payments as needed. This role offers competitive compensation and strong benefits.

Qualifications

• Associates degree preferred in Accounting, Finance or Business.
• High school diploma or GED required.
• Two years of healthcare reimbursement and third-party billing experience.

Responsibilities

• Maintain the billing system and ensure claims are submitted accurately and on time.
• Review billing forms (UBs/1500s) for completeness and correctness before submission.
• Manage claim follow-up, including appeals and adjustment requests.
• Document patient accounts appropriately.
• Communicate with insurance companies regarding claim status and next steps.
• Assist patients or responsible parties with billing and financial responsibility questions.
• Accept patient payments when needed.
• Perform additional duties as assigned.

Skills

Verbal communication

Written communication

Interpersonal skills

HIPAA knowledge

Customer service

Education

Associates degree in Accounting, Finance or Business

High school diploma or GED

Job description

Lakeside Behavioral Health System in Memphis is seeking a Patient Account Representative - Biller to join a team-oriented, compassionate organization.

You will maintain the billing system, review forms for completeness, manage claim follow-up, and assist patients with billing questions, while communicating with insurance companies and accepting patient payments as needed. This role offers competitive compensation and strong benefits.