Patient Billing & Accounts Specialist

Henderson Hospital; Memphis (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

Lakeside Behavioral Health System in Memphis seeks a Patient Account Representative - Biller to maintain billing systems, submit claims accurately, and follow up on denials. You will review UBs/1500s, document patient accounts, and communicate with insurers.

You will assist patients with billing questions, accept payments, and handle routine financial inquiries. This role offers benefits and opportunities within UHS's expansive network.

Qualifications

• Two years of healthcare reimbursement and third-party billing experience.
• Excellent verbal and written communication skills.
• Knowledge of HIPAA regulations and patient privacy requirements.

Responsibilities

• Maintain the billing system and ensure claims are submitted accurately and on time.
• Review billing forms (UBs/1500s) for completeness and correctness before submission.
• Manage claim follow-up, including appeals and adjustment requests.
• Document patient accounts in the billing system.
• Communicate with insurance companies regarding claim status and next steps.
• Assist patients with billing questions and financial responsibility details.
• Accept patient payments when needed.
• Perform additional duties as assigned.

Skills

Healthcare reimbursement

Third-party billing

Communication skills

Interpersonal skills

HIPAA knowledge

Customer relations

Education

Associates degree in Accounting/Finance/Business

High school diploma or GED

Job description

Lakeside Behavioral Health System in Memphis seeks a Patient Account Representative - Biller to maintain billing systems, submit claims accurately, and follow up on denials. You will review UBs/1500s, document patient accounts, and communicate with insurers.

You will assist patients with billing questions, accept payments, and handle routine financial inquiries. This role offers benefits and opportunities within UHS's expansive network.