Behavioral Health Administrative Office Coordinator

Rosecrance Behavioral Health; Crystal Lake (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid time off

Job summary

Rosecrance Crystal Lake-Dakota office is seeking a dedicated administrative assistant to provide clerical support for operations and programs. The role requires strong computer skills, EHR proficiency, and excellent communication to assist staff and clients on site.

Typical hours are 8-hour shifts, Monday through Friday, with potential overtime. Base pay starts at $21.64 per hour, with a benefits package including health insurance, retirement match, and paid time off.

Qualifications

• High school diploma or equivalent.
• Computer proficiency required.
• Proficiency of electronic healthcare records required.
• Strong written and verbal communication.
• Customer service experience preferred.
• Organized with the ability to prioritize and multi-task.
• Knowledge of medical terminology preferred
• Excellent spelling, proofreading and grammar skills
• Experience or training in a Windows-based computer environment

Responsibilities

• Work scheduled hours and additional hours when necessary. Overtime may be required.
• Type all documents and correspondence relating to client files as requested.
• Type forms and handouts used in the treatment process as requested.
• Maintain/update all program documents as requested.
• Provide administrative support to team members and clients of the program.
• Provide support for program and client chart audit and compliance reviews as requested.
• Monitor stock of office supplies and reordering as necessary.
• May manage petty cash and collect client co-payments.
• Secure handling of cardholder data per PCI DSS guidelines.
• Participate in PCI training and security assessments.
• Comply with Rosecrance Corporate Compliance Program and Code of Conduct.
• Deliver exceptional customer service to every customer.
• Serve as a role model for staff and clients.
• Assume other related responsibilities as assigned by leadership.

Skills

Computer proficiency

Electronic health records

Written and verbal communication

Customer service

Organization and multi-tasking

Medical terminology

Spelling and proofreading

Windows-based environment

Education

High school diploma or equivalent

Job description

Rosecrance Crystal Lake-Dakota office is seeking a dedicated administrative assistant to provide clerical support for operations and programs. The role requires strong computer skills, EHR proficiency, and excellent communication to assist staff and clients on site.

Typical hours are 8-hour shifts, Monday through Friday, with potential overtime. Base pay starts at $21.64 per hour, with a benefits package including health insurance, retirement match, and paid time off.