Office Coordinator- Spencer

Rosecrance Behavioral Health

Spencer (IA)

On-site

USD 26,000 - 30,000

Full time

6 days ago

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Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid Time Off

Tuition assistance & licensure/cert

Referral program

Daily pay

Job summary

Rosecrance Jackson Centers in Spencer, Iowa, is seeking an Administrative Assistant to provide clerical and administrative support to the program staff and clients. This onsite role focuses on typing documents, maintaining client files, and assisting with office operations to ensure smooth service delivery.

Starting pay is $19.32 per hour, based on education and credentials, with benefits including health/dental/vision, a 401(k) plan with employer matching, paid time off, and tuition assistance;

Qualifications

High school diploma or equivalent.
Computer proficiency required.
Valid driver's license and reliable vehicle.
Proficiency with electronic health records.

Responsibilities

Work scheduled hours and additional hours when necessary; overtime may be required.
Type documents and correspondence related to client files as requested.
Type forms and handouts used in the treatment process.
Maintain and update program documents and provide administrative support to staff and clients.
Support program and client chart audits and compliance reviews as requested.
Monitor stock of office supplies and reorder as necessary; may handle petty cash and client co-pays.
Ensure secure handling of cardholder data and participate in PCI training.

Skills

Communication

Customer service

Computer proficiency

Organization / multitasking

Education

High school diploma

Tools

Electronic health records

Windows-based computer environment

Job description

Become a champion of hope.

At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Summary

To provide clerical and administrative services to support operations to departmental staff and program clients.

Qualifications

High school diploma or equivalent combination of education, training and experience.
Computer proficiency required.
Valid driver's license and reliable vehicle.
Proficiency of electronic healthcare records required.
Strong written and verbal communication.
Customer service experience preferred.
Organized with the ability to prioritize and multi-task.
Knowledge of medical terminology preferred.
Excellent spelling, proofreading and grammar skills.
Experience or training in a Windows-based computer environment.

Responsibilities

Work scheduled hours and additional hours when necessary. Overtime may be required.
Type all documents and correspondence relating to client files as requested.
Type forms and handouts used in the treatment process as requested.
Maintain/update all program documents as requested.
Provide administrative support to team members and clients of the program.
Provide support for program and client chart audit and compliance reviews as requested.
Responsible for monitoring stock of office supplies and reordering as necessary.
May be responsible for management of petty cash and collection of client co-payments.
Perform secure handling of cardholder data, including encryption, data storage limitations, and adherence to security protocols.
Participate in mandatory Payment Card Industry (PCI) training, and regular security assessments, all aligned with PCI Data Security Standard (DSS) guidelines.
Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
Deliver exceptional customer service consistently to every customer.
Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
Assume other related responsibilities as assigned by leadership.

Schedule

Monday-Friday 8:00am-5:00pm

Work Location

Rosecrance Jackson Centers- Spencer, Iowa

Work Mode

Onsite

Compensation & Rewards

Starting Pay: $19.32 per hour (based on education, experience and credentials)

Our Benefits

Rosecrance values its employees and offers a comprehensive benefits package for you and your family:

Medical, dental, and vision insurance (multiple plan options to meet your needs)
401(k) with employer match & discretionary contribution
Group Life Insurance, LTD and AD&D
Tuition assistance & licensure/certification reimbursement
Paid Time Off, sick time, bereavement leave
Referral program earning up to $1,000 per hire!
Wellness program, including an on-site gym at select facilities
Discounts at participating retailers
Daily pay available through UKG Wallet for financial flexibility

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

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