Behavioral Health Access Navigator

Rosecrance Health Network; Rockford (IL); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Tuition assistance & licensure/certif.

Paid Time Off

Life Insurance, LTD and AD&D

Daily pay via UKG Wallet

Job summary

Rosecrance is seeking qualified behavioral health professionals to perform comprehensive diagnostic assessments and determine medically necessary services. The role emphasizes coordination of care, documentation, and collaboration with a multidisciplinary team to support client recovery.

Strong communication, independence, and adherence to standards are essential for success. Based in Rockford, IL, the position offers a salaried role with competitive benefits and daily pay options through the

Qualifications

• Educational requirements include a Bachelor’s in counseling, psychology, social work or related field, with a Master’s preferred.
• Must qualify as a MHP or higher per Illinois rules and be eligible for CADC or licensed in IL within 2 years.
• Knowledge of DSM diagnoses and assessment techniques is required.
• Proficiency with computers and electronic health records is essential.

Responsibilities

• Provide centralized diagnostic assessments including social histories, mental status, and treatment needs.
• Determine level of care and develop ISP with clients in coordination with staff.
• Identify need for crisis intervention and ensure timely response.
• Maintain documentation per QA procedures and standards.
• Develop comprehensive plans addressing support and treatment needs for recovery.
• Provide linkage and referrals to community resources and organizations.
• Collaborate with team to meet strategic objectives and activities.
• Ensure clinical treatment needs are met to support recovery.
• Educate community agencies about Rosecrance services.
• Participate in Access team meetings and activities.
• Maintain confidentiality according to law and code of conduct.
• Deliver exceptional customer service to all customers.
• Serve as a role model for staff and clients and demonstrate positive guest relations.
• Assume additional responsibilities as delegated.

Skills

Rapport building

Independent worker

Team player

Self-starter

Computer proficiency

Documentation in EHR

Time management

Ride/transportation

Adaptability

Education

Bachelor’s in counseling or related field

Master’s degree preferred

Job description

Rosecrance is seeking qualified behavioral health professionals to perform comprehensive diagnostic assessments and determine medically necessary services. The role emphasizes coordination of care, documentation, and collaboration with a multidisciplinary team to support client recovery.

Strong communication, independence, and adherence to standards are essential for success. Based in Rockford, IL, the position offers a salaried role with competitive benefits and daily pay options through the