Administrative Coordinator - Behavioral Health Office

Rosecrance Health Network; Spencer (IA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid Time Off

Tuition assistance & licensure/cert"if

Daily pay via UKG Wallet

Job summary

Rosecrance Jackson Centers- Spencer, Iowa is seeking a Clerical/Administrative support role to assist with operations for staff and program clients. The position requires strong computer skills, EHR proficiency, and excellent communication.

Typical schedule is Monday–Friday, 8:00am–5:00pm, onsite, with starting pay of $19.32 per hour depending on education and experience. Comprehensive benefits are included for employees and families.

Qualifications

• High school diploma or equivalent.
• Computer proficiency required.
• Valid driver's license and reliable vehicle.
• Proficiency of electronic healthcare records required.
• Strong written and verbal communication.
• Customer service experience preferred.
• Organized with the ability to prioritize and multi-task.
• Knowledge of medical terminology preferred.
• Excellent spelling, proofreading and grammar skills.
• Experience or training in a Windows-based computer environment.

Responsibilities

• Work scheduled hours and additional hours when necessary. Overtime may be required.
• Type all documents and correspondence relating to client files as requested.
• Type forms and handouts used in the treatment process as requested.
• Maintain/update all program documents as requested.
• Provide administrative support to team members and clients of the program.
• Provide support for program and client chart audit and compliance reviews as requested.
• Responsible for monitoring stock of office supplies and reordering as necessary.
• May be responsible for management of petty cash and collection of client co-payments.
• Perform secure handling of cardholder data, including encryption, data storage limitations, and adherence to security protocols.
• Participate in mandatory Payment Card Industry (PCI) training, and regular security assessments, all aligned with PCI Data Security Standard (DSS) guidelines.
• Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
• Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
• Assume other related responsibilities as assigned by leadership.

Skills

Computer proficiency

Strong written and verbal

Customer service

Organized & multitask

Medical terminology (preferred)

Experience with Windows

Education

High school diploma or equivalent

Tools

Electronic health records

Windows-based computer environment

Job description

Rosecrance Jackson Centers- Spencer, Iowa is seeking a Clerical/Administrative support role to assist with operations for staff and program clients. The position requires strong computer skills, EHR proficiency, and excellent communication.

Typical schedule is Monday–Friday, 8:00am–5:00pm, onsite, with starting pay of $19.32 per hour depending on education and experience. Comprehensive benefits are included for employees and families.