Behavioral Health Administrative Coordinator

Beth Israel Lahey Health; Beverly (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Beth Israel Lahey Health is seeking an Admissions Support Specialist to respond to calls and walk-ins for program admissions, gather essential information, and determine appropriate next steps for care.

The role includes verifying insurance eligibility, obtaining initial authorizations when needed, documenting demographics and billing data in the system, and assisting with referrals and emergency situations.

Qualifications

• High School Diploma or GED with 1 year related experience.
• Able to work independently or in a team with others.
• Experience with Excel/Word and electronic health records is a plus.

Responsibilities

• Respond to calls and walk-ins for clients seeking admission.
• Interview consumers to obtain information for admissions.
• Assess insurance coverage and determine eligibility and need for initial authorization.
• Document client demographics and billing information in the system.
• Provide program information and community referrals to clients.
• Assist in emergency situations and share timely information on risks.

Skills

Multitasking

Time management

Attention to detail

Customer service

Communication

Education

High School Diploma or GED

Tools

Excel

Word

EHR software

Job description

Beth Israel Lahey Health is seeking an Admissions Support Specialist to respond to calls and walk-ins for program admissions, gather essential information, and determine appropriate next steps for care.

The role includes verifying insurance eligibility, obtaining initial authorizations when needed, documenting demographics and billing data in the system, and assisting with referrals and emergency situations.