Admissions Administrative Assistant – Bilingual, Part-Time

Beth Israel Lahey Health; Lawrence (MA); On-site; USD 26,000 - 32,000; Part time

Job summary

Beth Israel Lahey Health's Lawrence CBHC is seeking an Administrative Assistant – Admissions for a part-time role (20 hours). The position greets clients, schedules evaluations, handles intake, insurance verification, and maintains records with empathy and accuracy.

Responsibilities include answering calls and walk-ins, documenting demographics, coordinating appointments, and communicating program information.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year experience in a related field.
• Bi-lingual English/Spanish, preferred.
• Knowledge of billing practices preferred.
• Ability to multitask and manage time efficiently with strong attention to detail.
• Knowledge of standard office practices and procedures; Excel and Word; EHR a plus.

Responsibilities

• Respond to calls and/or walk-ins for clients seeking services.
• Interview clients to obtain information necessary for program admission.
• Verify insurance restrictions and determine appropriate assignments; collect coverage information.
• Verify basic demographics upon client arrival.
• Schedule, reschedule, and cancel appointments as needed.
• Complete insurance eligibility approval and obtain initial authorization when applicable.
• Document client demographics and billing information in the EHR.
• Communicate agency and program information to clients, staff, and providers.
• Provide information on referral sources and resources internal and external to BILH BS.
• Monitor visitor access and maintain security in waiting areas.
• Scan documents into the EHR when applicable.
• Attend required supervision and meetings.
• Maintain tracking requirements for programs.

Skills

Bilingual (English/Spanish)

Customer service

Multitasking

Attention to detail

Time management

Education

High School Diploma or GED

Tools

Excel

Word

Electronic Health Records

Job description

Beth Israel Lahey Health's Lawrence CBHC is seeking an Administrative Assistant – Admissions for a part-time role (20 hours). The position greets clients, schedules evaluations, handles intake, insurance verification, and maintains records with empathy and accuracy.

Responsibilities include answering calls and walk-ins, documenting demographics, coordinating appointments, and communicating program information.