Admissions Admin Specialist - Behavioral Health

BILH Performance Network; Beverly (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Beth Israel Lahey Health Behavioral Services in Beverly, MA is seeking an Administrative Assistant Admissions to provide program information, perform referrals, and assist with crisis intervention. The role involves screening callers and walk-ins, collecting information, and ensuring timely admission processing.

You will manage insurance verification, schedule evaluations, maintain electronic health records, and support the clinical team with documentation and outreach.

Qualifications

• High School Diploma / GED with at least 1 year related experience.
• Ability to multitask, manage time and pay attention to detail.
• Ability to work independently or on a team.

Responsibilities

• Respond to calls and walk-ins for clients seeking admission.
• Interview consumers to obtain essential information for admission.
• Understand insurance restrictions and determine appropriate assignments.
• Complete insurance eligibility and obtain initial authorization when applicable.
• Document client information in the system and maintain records.
• Market programs and provide informational materials.
• Assist in emergency situations and share risk information.
• Scan documents into the electronic system.
• Attend supervision and meetings and maintain tracking for programs.

Skills

Multitasking

Time management

Attention to detail

Communication

Education

High School Diploma / GED

Tools

Excel

Word

Electronic Health Records

Job description

Beth Israel Lahey Health Behavioral Services in Beverly, MA is seeking an Administrative Assistant Admissions to provide program information, perform referrals, and assist with crisis intervention. The role involves screening callers and walk-ins, collecting information, and ensuring timely admission processing.

You will manage insurance verification, schedule evaluations, maintain electronic health records, and support the clinical team with documentation and outreach.