Behavioral Health Access Specialist - Patient Flow

Mammoth Hospital; Mammoth Lakes (CA); On-site; USD 30,458 - 43,380; Full time

Job summary

A community health facility in Mammoth Lakes is seeking a Patient Access Representative for Behavioral Health. This role involves professional management of the admission process and efficient patient interaction. Key tasks include greeting patients, scheduling appointments, and verifying information. Candidates must be detail-oriented with strong communication and customer service skills. Bilingual in Spanish is preferred. This is a full-time entry-level position, offering a starting wage of $22.11/hr to $26.80/hr based on qualifications.

Qualifications

• Bilingual in Spanish is strongly preferred.
• One year experience as a Receptionist preferred.
• Good telephone etiquette.

Responsibilities

• Greets all patients in a courteous and timely manner.
• Answers multi-line telephone and transfers calls.
• Schedules patient appointments using a computerized scheduling system.

Skills

Excellent communicator

Detail oriented

Good interpersonal skills

Strong customer service skills

Education

High school diploma or equivalent

Associates degree preferred

Tools

Computer skills

Multi-line phones

Job description

A community health facility in Mammoth Lakes is seeking a Patient Access Representative for Behavioral Health. This role involves professional management of the admission process and efficient patient interaction. Key tasks include greeting patients, scheduling appointments, and verifying information. Candidates must be detail-oriented with strong communication and customer service skills. Bilingual in Spanish is preferred. This is a full-time entry-level position, offering a starting wage of $22.11/hr to $26.80/hr based on qualifications.