Patient Access Representative - Clinic Float

Paycom; Mammoth Lakes, Bishop (CA, CA); On-site; USD 32,000 - 46,000; Full time

Job summary

Paycom is seeking a Pediatrics Patient Access Representative to support admission and registration activities in Mammoth Lakes, CA. This role handles appointments, patient data entry, insurance verification, and collection of patient liabilities in a fast-paced healthcare setting.

The ideal candidate demonstrates excellent communication, strong customer service, and the ability to multi-task within a collaborative team.

Qualifications

• High school diploma or equivalent required; Associates degree preferred.
• Bilingual in Spanish strongly preferred.
• One year experience in hospital registration or admitting preferred.
• Good telephone etiquette.
• 10 key calculator experience preferred.
• Computer skills: Typing 30-45 WPM; proficient with Microsoft Office and Outlook.
• Experience with multi-line phones, fax and copy machines preferred.

Responsibilities

• Open/close Clinic front desk according to current procedures.
• Greets all patients in a courteous and timely manner.
• Answers multi-line telephone; takes clear, detailed, and legible messages and transfers calls to appropriate department when necessary.
• Schedules patient appointments using computerized scheduling system.
• Enters and/or updates patient information in computerized hospital information systems.
• Assembles patient charts for clinic use; ensuring that the proper forms are on the chart according to particular visit type.
• Identifies, collects, and tracks patient liability owed; such as co-pays, co-insurance, share of cost and deductibles.

Skills

Excellent communication

Customer service

Bilingual Spanish

Typing 30-45 WPM

Microsoft Office

Outlook

Multi-line phones

Copy machine

Education

High school diploma or equivalent

Associates degree preferred

Tools

Microsoft Office

Outlook

Job description

Job Details: Job Location: Mammoth Lakes - Mammoth Lakes, CA 93546, Position Type: Full Time, Salary Range: $23.22 - $33.07 Hourly, Job Shift: Day,

The Pediatrics Patient Access Representative is responsible for professional and efficient operation of the admission/ registration process in one or more patient access areas. Performs a variety of patient access functions related to patient admission and discharge including: appointment scheduling, patient registration, insurance verification, and point of service collections. Demonstrates a basic understanding of the revenue cycle.

What You’ll Do:

• Open/close Clinic front desk according to current procedures.
• Greets all patients in a courteous and timely manner.
• Answers multi-line telephone; takes clear, detailed, and legible messages and transfers calls to appropriate department when necessary.
• Schedules patient appointments using computerized scheduling system.
• Enters and/or updates patient information in computerized hospital information systems.
• Assembles patient charts for clinic use; ensuring that the proper forms are on the chart according to particular visit type.
• Identifies, collects, and tracks patient liability owed; such as co-pays, co-insurance, share of cost and deductibles.

Who You Are:

• Excellent communicator
• Strong customer service skills
• Great multi-tasker
• Collaborative team player

Qualifications:

• High school diploma or equivalent required; Associates degree preferred.
• Bilingual in Spanish strongly preferred.
• One year experience in hospital registration or admitting preferred.
• Good telephone etiquette.
• Ability to work well with others.10 key calculator experience preferred.
• Computer skills required: Typing 30-45 WPM. Competent with Microsoft Office and Outlook.
• Previous use of multi-line phones, fax and copy machine(s) preferred.

Job Information:

• Full-time, varied day shifts.
• Will be expected to work from our Bishop and Mammoth locations.
• Starting wage $23.22 to $28.14 based on qualifications.

An equal opportunity employer.