Pediatrics Patient Access & Scheduling Specialist

Mammoth Hospital; Bishop (CA); On-site; USD 32,000 - 39,000; Full time

Job summary

Mammoth Hospital is seeking a Pediatrics Patient Access Representative to support the admission/registration process at the Bishop and Mammoth locations. You will handle appointment scheduling, patient registration, insurance verification, and at-surgery point-of-service collections, ensuring smooth revenue cycle operations.

The role requires excellent communication, strong customer service, and teamwork. Bilingual Spanish is strongly preferred, with prior hospital registration experience a plus.

Qualifications

• High school diploma or equivalent; associates preferred.
• Bilingual in Spanish strongly preferred.
• One year hospital registration/admitting experience preferred.
• Good telephone etiquette and teamwork.
• 10 key calculator experience preferred.
• Typing 30-45 WPM; MS Office and Outlook proficiency.
• Previous use of multi-line phones, fax and copy machines preferred.

Responsibilities

• Open/close clinic front desk per procedures.
• Greet patients courteously and timely.
• Answer multi-line phone; transfer calls as needed.
• Schedule patient appointments using computerized scheduling system.
• Enter/update patient information in hospital systems.
• Assemble patient charts with proper forms for visit.
• Identify, collect, and track patient liability (co-pays, co-insurance, deductibles).

Skills

Excellent communicator

Strong customer service

Great multi-tasker

Collaborative team player

Education

High school diploma or equivalent

Associates degree preferred

Tools

10 key calculator experience

Typing 30-45 WPM

Microsoft Office and Outlook

Job description

Mammoth Hospital is seeking a Pediatrics Patient Access Representative to support the admission/registration process at the Bishop and Mammoth locations. You will handle appointment scheduling, patient registration, insurance verification, and at-surgery point-of-service collections, ensuring smooth revenue cycle operations.

The role requires excellent communication, strong customer service, and teamwork. Bilingual Spanish is strongly preferred, with prior hospital registration experience a plus.