Beauty Services Concierge: Guest Experience

Ulta; Gilroy (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

Paid time off

Job summary

The Guest Coordinator at Ulta Beauty engages with guests and promotes services through in-person and phone interactions. As a frontline ambassador, you will support the Experience Manager and Assistant Services Manager by driving service and retail goals, delivering exceptional guest service, and ensuring smooth salon operations.

You will participate in in-store events, maintain professional appearance, follow safety and sanitation standards, and help grow the services business through informed

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent.

Responsibilities

• Engage guests and promote Ulta Beauty services in-store and by phone.
• Support booking system, guest records, and store flow.
• Assist with service promotions and add-on recommendations.
• Maintain compliance with safety and sanitation standards.
• Deliver exceptional guest service and resolve concerns.

Skills

Tech proficiency

Sales skills

Customer relationships

Communication skills

Teamwork

Problem solving

Education

High school diploma

Tools

POS system

Apple devices

Services Booking System

Job description

The Guest Coordinator at Ulta Beauty engages with guests and promotes services through in-person and phone interactions. As a frontline ambassador, you will support the Experience Manager and Assistant Services Manager by driving service and retail goals, delivering exceptional guest service, and ensuring smooth salon operations.

You will participate in in-store events, maintain professional appearance, follow safety and sanitation standards, and help grow the services business through informed