Beauty Experience Leader — Retail & Services

Ulta Beauty, Inc.; Defreestville (NY); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

Job summary

Ulta Beauty in New York seeks an Experience Manager to lead a high-performing team and deliver exceptional guest experiences across salon services, boutiques and retail. You will drive top-line sales, manage guest satisfaction, and oversee staffing, coaching, and operational standards to meet APGs and brand promises.

Responsibilities include developing talent, overseeing scheduling and payroll, ensuring compliance, and maintaining a culture of accountability and service excellence in a

Qualifications

• Bachelor’s degree is preferred.
• Cosmetology license and/or cosmetology management license where required by state law.
• 2–3+ years of relevant, fast-paced retail management experience.
• Proficiency with POS systems and basic technology.

Responsibilities

• Lead a diverse team of salon stylists, estheticians, guest coordinators and managers to achieve top-line sales growth.
• Drive guest experience and NPS through coaching and processes.
• Oversee scheduling, payroll budgets, and inventory control to maximize profitability.
• Ensure compliance with company policies, dress code and safety standards.

Skills

POS system proficiency

Excellent communication

Team leadership

Sales-driven

Adaptability

Education

Bachelor’s degree preferred

Cosmetology license/management license as required by state

Tools

Microsoft Office

Apple devices compatibility

Job description

Ulta Beauty in New York seeks an Experience Manager to lead a high-performing team and deliver exceptional guest experiences across salon services, boutiques and retail. You will drive top-line sales, manage guest satisfaction, and oversee staffing, coaching, and operational standards to meet APGs and brand promises.

Responsibilities include developing talent, overseeing scheduling and payroll, ensuring compliance, and maintaining a culture of accountability and service excellence in a