Beauty Experience Leader: Grow Sales & Service

Ulta Beauty, Inc.; Las Cruces (NM); On-site; USD 55,000 - 75,000; Full time

Job summary

Ulta Beauty is seeking an Experience Manager to lead a diverse team across salon services, boutiques, and retail in a fast-paced store environment. You will drive guest satisfaction, coach staff, and manage profitability through people, processes, and performance metrics.

The role requires a drive for results, a passion for beauty, and the ability to lead, influence, and develop a team while maintaining strong guest relationships.

Qualifications

• Bachelor’s degree is preferred.
• Cosmetology license and/or a cosmetology management license where required by state law.
• Experience in fast-paced retail management.
• Strong leadership and customer service skills.

Responsibilities

• Lead a high-performing team delivering top-line sales growth across services, boutiques, and retail.
• Drive exceptional guest experience and satisfaction, including staff development and coaching.
• Ensure compliance with company policies, procedures, and standards; manage scheduling and payroll considerations.
• Foster a collaborative environment and model Ulta Beauty values in daily operations.

Skills

Communication skills

Technology proficiency

Team collaboration

Organizational skills

Pressure handling

Education

Bachelor's degree preferred

Cosmetology license

Cosmetology management license (where required)

Job description

Ulta Beauty is seeking an Experience Manager to lead a diverse team across salon services, boutiques, and retail in a fast-paced store environment. You will drive guest satisfaction, coach staff, and manage profitability through people, processes, and performance metrics.

The role requires a drive for results, a passion for beauty, and the ability to lead, influence, and develop a team while maintaining strong guest relationships.