Beauty Experience Leader

Ulta; Gambrills (MD); On-site; USD 41,000 - 51,000; Full time

Job summary

Ulta Beauty is seeking an Experience Manager to lead a high-performing team of stylists, estheticians, guest coordinators, and managers to deliver exceptional guest experiences and drive sales across services, boutiques, and retail.

The role focuses on accountability, team development, and operational excellence, with responsibilities spanning guest experience, staff coaching, scheduling, inventory control, and adherence to company standards.

Qualifications

• Bachelor’s degree is preferred.
• Cosmetology license and/or cosmetology management license where required by state law.
• 2–3+ years of relevant, fast-paced retail management experience.

Responsibilities

• Lead a high-performing team across salon and boutiques.
• Drive top-line sales and guest experience.
• Manage staffing, scheduling, and payroll within budget.
• Ensure compliance with policies and standards.
• Develop and coach associates.

Skills

Communication

Collaboration

Organizational skills

Technology literacy

Adaptability

Education

Bachelor’s degree preferred

Cosmetology license where required by state

Tools

POS system

Microsoft Office

Apple devices

Job description

Ulta Beauty is seeking an Experience Manager to lead a high-performing team of stylists, estheticians, guest coordinators, and managers to deliver exceptional guest experiences and drive sales across services, boutiques, and retail.

The role focuses on accountability, team development, and operational excellence, with responsibilities spanning guest experience, staff coaching, scheduling, inventory control, and adherence to company standards.