Beauty Experience Leader

Ulta Beauty, Inc.; Beaverton (OR); On-site; USD 60,000 - 90,000; Full time

Job summary

Ulta Beauty, Inc. in Beaverton, OR seeks an Experience Manager to lead a high-performing team of stylists, estheticians and guest coordinators. You will own guest experience, store sales and service delivery while upholding Ulta Beauty standards.

You’ll coach talent, optimize operations, and drive performance metrics such as NPS and loyalty. This role requires strong leadership, retail expertise, and a passion for beauty, guest service, and results.

Qualifications

• Bachelor’s degree preferred; cosmetology license where required by state law.
• 2-3+ years retail management in fast-paced environments.
• Experience driving sales, guest satisfaction and service culture.
• Strong leadership, communication, and collaboration skills.

Responsibilities

• Lead a team of stylists and guest coordinators to deliver top-line sales growth.
• Drive guest experience and associate culture in stores.
• Manage performance metrics like NPS, payroll, and service revenue.
• Ensure compliance with policies and store operating standards.
• Develop talent through coaching and training.

Skills

Guest experience

Leadership

Retail operations

Communication

Brand standards

Education

Bachelor’s degree preferred

Cosmetology license

Tools

POS systems

MS Office

Apple devices

Job description

Ulta Beauty, Inc. in Beaverton, OR seeks an Experience Manager to lead a high-performing team of stylists, estheticians and guest coordinators. You will own guest experience, store sales and service delivery while upholding Ulta Beauty standards.

You’ll coach talent, optimize operations, and drive performance metrics such as NPS and loyalty. This role requires strong leadership, retail expertise, and a passion for beauty, guest service, and results.