Beauty Experience Lead

Ulta; Westwood (GA); On-site; USD 65,000 - 95,000; Full time

Job summary

Ulta Beauty is seeking an Experience Manager to lead a high-performing team of stylists, estheticians, and sales staff. You will drive guest experience, services, and retail sales while managing schedules, coaching talent, and ensuring policy compliance in a fast-paced beauty retail environment.

You will role-model Ulta Beauty values, develop professional talent, and strive for top-line growth across services, boutiques, and product categories.

Qualifications

• Bachelor’s degree preferred; cosmetology license where required by state.
• 2–3+ years fast-paced retail management experience.
• Strong leadership and guest service focus.
• Ability to manage payroll budgets and control expenses.

Responsibilities

• Lead salon and boutique teams to deliver exceptional guest experiences.
• Drive top-line sales, services, and loyalty metrics.
• Develop staffing plans and coach associates to improve performance.
• Ensure compliance with policies and safety procedures.

Skills

Communication

Collaboration

Organization

Resilience

Adaptability

Education

Bachelor’s degree preferred

Cosmetology license

Cosmetology management license

Tools

POS system

Microsoft Office

Apple devices

Job description

Ulta Beauty is seeking an Experience Manager to lead a high-performing team of stylists, estheticians, and sales staff. You will drive guest experience, services, and retail sales while managing schedules, coaching talent, and ensuring policy compliance in a fast-paced beauty retail environment.

You will role-model Ulta Beauty values, develop professional talent, and strive for top-line growth across services, boutiques, and product categories.