Beauty Counter Manager: Lead Team, Elevate Client Experience

Macy's; Florida; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Holidays

Job summary

Macy's is seeking a Counter Manager to lead Beauty Advisors, drive sales, and deliver exceptional customer experiences across a cosmetics brand. You will mentor staff, optimize merchandising, and partner with vendors to execute events that elevate the brand at Macy's.

You will analyze performance, nurture client relationships, and ensure flawless store presentation. A leadership mindset and strong communication are essential for success in a fast-paced environment.

Qualifications

• This role requires excellent customer service and leadership in a retail cosmetics environment.
• Experience building client relationships, promoting loyalty programs, and driving sales.
• Strong merchandising, inventory, and vendor event coordination skills.
• Ability to analyze sales performance and coach teams toward goals.

Responsibilities

• Lead a dynamic team of Beauty Advisors and manage all aspects of a cosmetics brand.
• Deliver personalized consultations and product knowledge to drive sales.
• Plan in-store and vendor events to increase traffic and engagement.
• Maintain brand standards, stock, hygiene, and visual merchandising.
• Develop client relationships and expand the loyal customer base through outreach.
• Collaborate with store leadership and vendors to grow the business.

Skills

Customer service

Retail leadership

Team leadership

Merchandising

Vendor events

Sales analysis

Communication

POS system

Tools

POS system

Job description

Macy's is seeking a Counter Manager to lead Beauty Advisors, drive sales, and deliver exceptional customer experiences across a cosmetics brand. You will mentor staff, optimize merchandising, and partner with vendors to execute events that elevate the brand at Macy's.

You will analyze performance, nurture client relationships, and ensure flawless store presentation. A leadership mindset and strong communication are essential for success in a fast-paced environment.