Beauty Counter Manager - Lead & Elevate Client Beauty

Macy's; McLean (VA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Performance-based incentives

Annual merit review

Employee assistance program

Job summary

Macy's is seeking a Counter Manager to lead a dynamic team of Beauty Advisors, delivering personalized consultations, expert product application, and a deep understanding of client preferences. You will drive sales while maintaining a polished brand experience.

You will analyze performance, partner with vendors and store leadership on events, and ensure stock presentation, hygiene, and team performance align with Macy's standards.

Qualifications

• 3-5 years of relevant retail, beauty, or leadership experience preferred.
• Flexible availability, including days, evenings, weekends and holidays.

Responsibilities

• Deliver exceptional customer service through personalized consultations and expert product knowledge.
• Build lasting relationships with clients and drive client development through outreach and follow-up.
• Review and analyze business performance and implement strategies to grow sales.
• Plan and execute in-store events to drive traffic and engagement.
• Maintain brand standards through proper merchandising, hygiene, and stock replenishment.

Job description

Macy's is seeking a Counter Manager to lead a dynamic team of Beauty Advisors, delivering personalized consultations, expert product application, and a deep understanding of client preferences. You will drive sales while maintaining a polished brand experience.

You will analyze performance, partner with vendors and store leadership on events, and ensure stock presentation, hygiene, and team performance align with Macy's standards.