Beauty Counter Manager: Lead Sales & Glam Experiences

Nordstrom, Inc.; Coral Gables (FL); On-site; USD 19,000 - 32,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a Beauty Counter Manager to lead personalized beauty experiences, blend sales with education, and drive brand results in a fast-paced environment. You’ll apply makeup and skincare expertise, train team members, and coordinate vendor events to elevate customer loyalty.

You’ll thrive on achieving sales goals, building relationships with customers and brands, and staying current on beauty trends through ongoing trainings and digital tools.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
• Strong multitasking, organization, and follow-through skills
• Drive to achieve sales goals, with interest in using networking and technology
• Ability to work a flexible schedule based on business needs, including evenings and weekends
• High level of ownership, accountability, and initiative

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools
• Manage the scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize business results
• Keep department customer-ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Job description

Nordstrom, Inc. is seeking a Beauty Counter Manager to lead personalized beauty experiences, blend sales with education, and drive brand results in a fast-paced environment. You’ll apply makeup and skincare expertise, train team members, and coordinate vendor events to elevate customer loyalty.

You’ll thrive on achieving sales goals, building relationships with customers and brands, and staying current on beauty trends through ongoing trainings and digital tools.