Beauty Counter Lead: Elevate Clients' Beauty & Sales

Nordstrom Inc; Cincinnati (OH); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Merchandise Discount

Retirement plan

Life Insurance

Job summary

Nordstrom is seeking a Beauty Counter Manager to drive sales and deliver personalized beauty experiences. This role blends sales with education, helping customers find makeup and skincare solutions while mentoring teammates and executing vendor events.

You will leverage in-store and digital tools to meet sales goals, build loyalty, and stay ahead of beauty trends through ongoing brand trainings. A passion for customer service and inclusive environments is essential.

Qualifications

• Experience in beauty or cosmetics sales preferred.
• Ability to teach makeup techniques and skincare applications.
• Strong interpersonal and communication skills.
• Comfort with in-store and digital selling channels.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer's beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media).
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Skills

Customer service

Beauty knowledge

Sales & targets

Digital selling

Vendor relations

Team collaboration

Organization

Communication

Tools

POS system

Social media tools

Job description

Nordstrom is seeking a Beauty Counter Manager to drive sales and deliver personalized beauty experiences. This role blends sales with education, helping customers find makeup and skincare solutions while mentoring teammates and executing vendor events.

You will leverage in-store and digital tools to meet sales goals, build loyalty, and stay ahead of beauty trends through ongoing brand trainings. A passion for customer service and inclusive environments is essential.