Beauty Counter Manager — Elevate Customer Experience & Sales

Nordstrom Inc; San Jose (CA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement benefits

Paid Time Away

Life Insurance and Disability

Merchandise Discount

Job summary

Nordstrom Inc. seeks a Beauty Counter Manager to drive sales and deliver personalized beauty experiences. You’ll balance sales with education, guiding customers through makeup and skincare applications while building a loyal follower base in-store and via digital channels.

You’ll lead by example, connecting with customers, coordinating events, and keeping the counter staffed and fashion-forward with up-to-date beauty knowledge.

Qualifications

• Experience in customer service and beauty trends.
• Strong makeup application and skincare knowledge.
• Ability to connect with customers and resolve concerns.
• Comfort with sales goals and commission environments.

Responsibilities

• Conduct makeup applications and skincare analyses, recommending products.
• Collaborate with team to create a welcoming environment for all customers.
• Set and achieve personal and counter sales goals using in-store and digital tools.
• Plan and execute vendor events and promotions.
• Build and maintain strong vendor relationships to drive results.
• Keep the department organized and ready for customers.
• Stay current on beauty trends and product knowledge through trainings.

Skills

Customer service

Beauty trends

Makeup application

Skincare knowledge

Sales goals

Communication

Multitasking

Event coordination

Job description

Nordstrom Inc. seeks a Beauty Counter Manager to drive sales and deliver personalized beauty experiences. You’ll balance sales with education, guiding customers through makeup and skincare applications while building a loyal follower base in-store and via digital channels.

You’ll lead by example, connecting with customers, coordinating events, and keeping the counter staffed and fashion-forward with up-to-date beauty knowledge.