Beauty Counter Manager - Inspire, Sell & Elevate Experiences

Nordstrom, Inc.; San Jose, Northern (CA, KY); Hybrid; USD 59,000 - 62,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Life Insurance

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a Beauty Counter Manager to lead customer-focused beauty experiences in our store. You will blend sales with education, teaching customers about makeup and skincare while driving brand performance.

In this role, you’ll set and reach counter targets, using in-store and digital tools to build loyalty and growth. You will collaborate with the team, manage events, and maintain an inspiring, inclusive environment for all customers.

Qualifications

• Passion for customer service and beauty, with trend awareness.
• Ability to connect with customers and resolve concerns.
• Respectful, empathetic, and supportive during makeup/skincare apps.

Responsibilities

• Conduct makeup applications, skincare analyses and product recommendations.
• Collaborate to maintain welcoming store environment.
• Set and achieve personal/counter sales goals using in-store and digital tools.
• Coordinate vendor events and promotions.
• Maintain strong vendor relationships to maximize results.
• Keep department organized and customer-ready; stay updated on trends.

Skills

Customer service

Beauty knowledge

Empathy

Multitasking

Initiative

Flexible schedule

Tools

Social media tools

Job description

Nordstrom, Inc. is seeking a Beauty Counter Manager to lead customer-focused beauty experiences in our store. You will blend sales with education, teaching customers about makeup and skincare while driving brand performance.

In this role, you’ll set and reach counter targets, using in-store and digital tools to build loyalty and growth. You will collaborate with the team, manage events, and maintain an inspiring, inclusive environment for all customers.