Beauty Counter Manager & Brand Educator

Nordstrom, Inc.; Houston (TX); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Merchandise Discount

Job summary

Nordstrom Beauty Department seeks a Beauty Counter Manager to create personalized customer experiences, drive sales, and lead a passionate team in a dynamic, commissioned environment. You will blend sales skills with teaching moments, guiding both in-store and digital interactions to build lasting customer relationships.

Ideal candidates are results-oriented, trend-savvy, and able to inspire loyalty through Nordstrom Rewards while collaborating with brand partners and vendors.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• The ability to work a flexible schedule based on business needs, including evenings and weekends.
• High level of ownership, accountability, and initiative.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer's beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media)
• Manage the scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize business results
• Keep department customer-ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Skills

Customer service

Beauty knowledge

Makeup application

Skincare

Multitasking

Organization

Follow-through

Networking

Technology

Job description

Nordstrom Beauty Department seeks a Beauty Counter Manager to create personalized customer experiences, drive sales, and lead a passionate team in a dynamic, commissioned environment. You will blend sales skills with teaching moments, guiding both in-store and digital interactions to build lasting customer relationships.

Ideal candidates are results-oriented, trend-savvy, and able to inspire loyalty through Nordstrom Rewards while collaborating with brand partners and vendors.