Beauty Counter Lead: Elevate Service & Sales

Nordstrom Inc; Charlotte (NC); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical/Vision

Retirement benefits

Merchandise Discount

401k

PTO & Holidays

Job summary

Nordstrom, Inc. is seeking a Beauty Counter Manager to drive sales and deliver personalized beauty experiences in our flagship counter. You will perform makeup applications and skincare analyses, recommend products, and educate customers while maintaining an inviting environment.

In this role, you will set sales goals, manage vendor events, nurture relationships with brand partners, and grow Nordstrom Rewards accounts, all while staying current with beauty trends.

Qualifications

• Passion for customer service and beauty trends.
• Excellent ability to connect with customers and handle concerns.
• Empathy and respect for all customers during makeup/skincare applications.
• Strong multitasking, organization and follow-through skills.
• Drive to achieve sales goals using networking and technology.

Responsibilities

• Conduct makeup applications and skincare analyses for customers.
• Recommend products based on customers' beauty goals.
• Collaborate with team to maintain a welcoming environment.
• Set and achieve personal and counter sales goals using in-store and digital tools.
• Coordinate vendor events and promotions.
• Build vendor relationships to maximize results.
• Keep department organized and customer-ready; engage Nordstrom Rewards accounts.

Skills

Customer service

Beauty knowledge

Sales-oriented

Networking & tech tools

Job description

Nordstrom, Inc. is seeking a Beauty Counter Manager to drive sales and deliver personalized beauty experiences in our flagship counter. You will perform makeup applications and skincare analyses, recommend products, and educate customers while maintaining an inviting environment.

In this role, you will set sales goals, manage vendor events, nurture relationships with brand partners, and grow Nordstrom Rewards accounts, all while staying current with beauty trends.