Beauty Counter Lead — Elevate Sales & Client Experience

Nordstrom; Bethesda (MD); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom Beauty Department is seeking a results-driven Counter Manager to create personalized beauty experiences for customers and drive sales in a commissioned environment. You will perform makeup applications, skincare analyses, and product recommendations while building a loyal customer base both in-store and digitally.

The role requires strong teamwork, organization, and a passion for beauty trends. You'll also manage vendor events, maintain an inviting counter, and nurture vendor

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Ability to connect with customers and resolve concerns.
• Empathy and respect for all customers during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals with networking and technology.
• Flexible schedule including evenings and weekends.
• High ownership, accountability, and initiative.

Responsibilities

• Conduct makeup applications, skincare analyses, and product recommendations.
• Collaborate to create welcoming environment for all customers.
• Set and achieve personal and counter sales goals using in-store and digital tools.
• Manage scheduling and execution of vendor events and promotions.
• Build vendor relationships to maximize results.
• Keep department organized and customer-ready.
• Stay updated on beauty trends through trainings.
• Manage sales, refunds, exchanges, and Nordstrom Rewards accounts.

Skills

Customer service

Beauty trends

Makeup application

Skincare

Sales goals

Networking

Technology use

Team oriented

Multitasking

Organization

Job description

Nordstrom Beauty Department is seeking a results-driven Counter Manager to create personalized beauty experiences for customers and drive sales in a commissioned environment. You will perform makeup applications, skincare analyses, and product recommendations while building a loyal customer base both in-store and digitally.

The role requires strong teamwork, organization, and a passion for beauty trends. You'll also manage vendor events, maintain an inviting counter, and nurture vendor