Beauty Counter Lead: Elevate Clients, Drive Sales & Trends

Nordstrom, Inc.; Natick (MA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical/Vision

Dental

401k

Job summary

Nordstrom, Inc. in the Beauty Department seeks a Counter Manager to drive sales and deliver personalized experiences for customers both in-store and online. This role blends sales with education, helping customers explore trends and build lasting relationships.

Responsibilities include makeup applications, skincare analyses, managing events, vendor partnerships, and leading a welcoming team. Flexibility with evenings and weekends is expected to meet business needs.

Qualifications

• Experience in beauty retail and cosmetic product knowledge.
• Ability to connect with customers and understand beauty goals.
• Capacity to drive sales and meet personal/counter targets.
• Comfort with in-store and digital selling tools and promotions.

Responsibilities

• Perform makeup applications and skincare analyses to guide product choices.
• Collaborate with team to maintain a welcoming, inclusive environment.
• Set and achieve counter sales goals using in-store and digital channels.
• Plan and execute vendor events and promotions to maximize results.
• Build and maintain strong vendor relationships to grow business.
• Keep department organized and customer-ready; stay informed on trends.

Skills

Customer service

Beauty knowledge

Makeup application

Skincare

Sales fundamentals

Digital selling

Team collaboration

Flexibility

Job description

Nordstrom, Inc. in the Beauty Department seeks a Counter Manager to drive sales and deliver personalized experiences for customers both in-store and online. This role blends sales with education, helping customers explore trends and build lasting relationships.

Responsibilities include makeup applications, skincare analyses, managing events, vendor partnerships, and leading a welcoming team. Flexibility with evenings and weekends is expected to meet business needs.