Beauty Brand Expert & Trend Leader

Macy's; Garland (TX); Vor Ort; USD 38.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health and wellness coverage

401(k) match

Paid time off

Eight paid holidays

Leadership development

Colleague Resource Groups

Volunteer opportunities

Zusammenfassung

Macy’s is seeking a Beauty Brand Expert to educate customers on brand products, create personalized routines, and drive sales with passion and style. You will coach others, build client relationships, and lead with product knowledge in a dynamic store environment.

You’ll analyze performance, collaborate with vendors and leadership, and plan events to attract traffic while maintaining brand standards and service excellence across shifts.

Qualifikationen

• 3–5 years of relevant retail, beauty, or leadership experience preferred.
• Excellent customer service and product knowledge required.
• Ability to analyze sales data and implement growth strategies.

Aufgaben

• Deliver exceptional customer service through personalized consultations and expert product knowledge.
• Build lasting relationships with clients and drive client development through outreach and follow‑up.
• Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results.
• Plan and execute in‑store and vendor‑led events to drive traffic and engagement.
• Maintain brand standards through proper merchandising, hygiene, and stock replenishment.
• Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
• Resolve customer concerns in a professional and customer‑first manner.
• Stay informed on new launches, best‑sellers, and beauty trends to support team education.
• Manage multiple priorities in a fast‑paced environment with strong attention to detail.
• Demonstrate sound judgment, and a passion for the beauty industry.
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.

Kenntnisse

Customer service

Client development

Sales analysis

Event planning

Merchandising

Team collaboration

Credit accounts

Loyalty programs

Attention to detail

Beauty industry knowledge

Jobbeschreibung

Macy’s is seeking a Beauty Brand Expert to educate customers on brand products, create personalized routines, and drive sales with passion and style. You will coach others, build client relationships, and lead with product knowledge in a dynamic store environment.

You’ll analyze performance, collaborate with vendors and leadership, and plan events to attract traffic while maintaining brand standards and service excellence across shifts.